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ClaimsCone 360: trust before Zero-Touch claims.
Twenty minutes at the AWS Partner Theater, Singapore FinTech Festival 2026, on ClaimsCone 360: one joint claims solution from AWS and LUMIQ.
Claims is where an insurer keeps its promise, and in every line the claim still waits. ClaimsCone 360 pairs LiteCone’s line-of-business AI Workers, which decide the claim inside the mandate you set, with AWS Claims Sphere 360, which carries it from first notice to closure. Join the session, then book time with the team during the festival.
From the claims landscape to your first line of business
A partner-led session on the AWS Partner Theater stage, built for claims, operations and technology leaders at insurers in Singapore and across the region.
A 30 to 90 day average claim cycle, 10 to 15 percent of claims cost lost to leakage, and five or more systems for a handler to work one claim. The work is not slow. The waiting between hands is.
A front end that decides and a back office that executes, on one AWS-native stack. The decision is made, cited and auditable from end to end.
Channels on Amazon Connect, line-of-business AI Workers, horizontal agents, orchestration and governance, and the data and core systems insurers already run.
A motor claim crosses seven steps and six desks today. MILA carries it from first notice to settlement inside your policy, and hands four kinds of decision to a person: high fraud risk, claims above authority, bodily injury and disputed liability.
Deploy a ready-to-use AI Worker, or compose your own from horizontal agents. It runs in your own AWS account, on your keys, and can be procured through AWS Marketplace.
The insurer holds the autonomy dial
Assistants recommend. Co-deciders decide, inside your mandate. Every output passes five checks: configurable oversight, an audit trail, a citation to your policy, the same answer for the same input, and grounding in your own data and manuals only.
You set what runs on its own
Different thresholds by product, channel or claim value. Widen or narrow autonomy on the same day, without a release cycle.
Prove it before it acts
Run against live volume without acting, and compare every decision with your own adjusters before anything is settled automatically.
Cited, line by line
Every decision carries a decision card cited to your claims manual, with each step and input kept for the examiner.
One joint solution from AWS and LUMIQ
ClaimsCone 360 joins AWS claims orchestration with LiteCone’s line-of-business AI Workers, alongside the core systems you already run.
An AI Worker that decides
Named AI Workers with line-of-business depth: MILA for motor, ARIS for health, MARC for life. Every decision is cited to your own manual, and you set how much runs on its own.
Claims Sphere 360
An end-to-end claims orchestration accelerator, with specialised agents for intake, assessment, adjudication, settlement and closure. Modular, so it works alongside your core rather than replacing it.
Built on AWS
Runs inside your own AWS account on Amazon Bedrock and AgentCore, Amazon Connect, AWS Step Functions and more. Available to procure through AWS Marketplace.
For insurers in every line
Claims, operations, customer experience and technology leaders at insurers in Singapore and across the region.
Life insurers
Term, whole life and savings books, where a single claim decision is also a moment of truth for the family.
Health insurers
Health insurers, and the health books of life and general insurers.
General insurers
Motor, property and travel, where claims volume and first notice of loss decide the customer experience.
Digital insurers
Digital insurers in all three lines, and takaful operators.
Book twenty minutes with us at SFF
Bring one claims workflow. We will show how an AI Worker would handle it, where it hands over to your people, and what the first line of business would look like. Tell us which day suits you and we will confirm a time and place by email.
- The session. Wednesday 18 November 2026, 11:30 to 11:50 am SGT, AWS Partner Theater, AWS booth 2A13, Hall 2.
- Meetings. Any day of the festival, 18 to 20 November, at Singapore EXPO.
- Cannot make it? Choose an online meeting after the festival.
Questions? Write to team.marketing@lumiq.ai
Request received. Thank you.
We will confirm a time and place by email. See you at the AWS Partner Theater on 18 November, 11:30 am SGT, AWS booth 2A13, Hall 2.